/* Chat da loja */
.erpp-chat { position: fixed; bottom: 20px; z-index: 99990; font-size: 14px; line-height: 1.45; color: #222; }
.erpp-chat-direita { right: 20px; }
.erpp-chat-esquerda { left: 20px; }
.erpp-chat-abrir { width: 56px; height: 56px; border-radius: 50%; border: 0; background: #222; color: #fff; cursor: pointer; display: flex; align-items: center; justify-content: center; box-shadow: 0 4px 14px rgba(0, 0, 0, .25); padding: 0; }
.erpp-chat-esquerda .erpp-chat-abrir { margin-right: auto; }
.erpp-chat-direita .erpp-chat-abrir { margin-left: auto; }
.erpp-chat-convite { position: absolute; bottom: 68px; width: 260px; background: #fff; border-radius: 10px; padding: 12px 30px 12px 14px; box-shadow: 0 6px 24px rgba(0, 0, 0, .18); cursor: pointer; }
.erpp-chat-direita .erpp-chat-convite { right: 0; }
.erpp-chat-esquerda .erpp-chat-convite { left: 0; }
.erpp-chat-convite p { margin: 0; }
.erpp-chat-convite-fechar { position: absolute; top: 4px; right: 6px; background: none; border: 0; font-size: 18px; color: #888; cursor: pointer; padding: 0 4px; }
.erpp-chat-janela { position: absolute; bottom: 68px; width: 360px; max-width: calc(100vw - 24px); height: 520px; max-height: calc(100vh - 110px); background: #fff; border-radius: 12px; box-shadow: 0 10px 40px rgba(0, 0, 0, .25); display: flex; flex-direction: column; overflow: hidden; }
.erpp-chat-janela[hidden] { display: none; }
.erpp-chat-direita .erpp-chat-janela { right: 0; }
.erpp-chat-esquerda .erpp-chat-janela { left: 0; }
.erpp-chat-topo { display: flex; align-items: center; gap: 10px; padding: 12px 14px; background: #222; color: #fff; }
.erpp-chat-topo strong { flex: 1; }
.erpp-chat-wa-topo { color: #fff; font-size: 12px; text-decoration: underline; }
.erpp-chat-fechar { background: none; border: 0; color: #fff; font-size: 24px; line-height: 1; cursor: pointer; padding: 0 2px; }
.erpp-chat-lista { flex: 1; overflow-y: auto; padding: 14px; background: #f7f7f7; display: flex; flex-direction: column; gap: 10px; }
.erpp-chat-msg { display: flex; flex-direction: column; max-width: 85%; }
.erpp-chat-cliente { align-self: flex-end; align-items: flex-end; }
.erpp-chat-loja { align-self: flex-start; }
.erpp-chat-balao { padding: 9px 12px; border-radius: 12px; background: #fff; box-shadow: 0 1px 2px rgba(0, 0, 0, .06); word-break: break-word; }
.erpp-chat-cliente .erpp-chat-balao { background: #222; color: #fff; }
.erpp-chat-balao a { color: inherit; text-decoration: underline; }
.erpp-chat-cartoes { display: flex; flex-direction: column; gap: 6px; margin-top: 6px; }
.erpp-chat-cartao { display: flex; gap: 8px; align-items: center; background: #fff; border: 1px solid #e5e5e5; border-radius: 8px; padding: 6px; text-decoration: none; color: #222; }
.erpp-chat-cartao img { width: 48px; height: 48px; object-fit: cover; border-radius: 4px; }
.erpp-chat-cartao span { display: flex; flex-direction: column; }
.erpp-chat-cartao small { color: #555; }
.erpp-chat-wa { margin-top: 6px; align-self: flex-start; background: #1f7a4d; color: #fff; text-decoration: none; padding: 8px 12px; border-radius: 6px; font-size: 13px; }
.erpp-chat-sugestoes { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 14px; background: #f7f7f7; }
.erpp-chat-sugestoes:not(:empty) { padding-bottom: 10px; }
.erpp-chat-sugestoes button { background: #fff; border: 1px solid #ccc; border-radius: 16px; padding: 5px 10px; font-size: 12px; cursor: pointer; color: #222; }
.erpp-chat-form { display: flex; gap: 8px; padding: 10px; border-top: 1px solid #eee; }
.erpp-chat-form textarea { flex: 1; resize: none; border: 1px solid #ccc; border-radius: 8px; padding: 8px 10px; font: inherit; height: 38px; min-height: 38px !important; max-height: 120px; line-height: 1.4; box-shadow: none; }
.erpp-chat-form button { background: #222; color: #fff; border: 0; border-radius: 8px; padding: 0 14px; cursor: pointer; height: 38px; align-self: flex-end; }
.erpp-chat-aviso { margin: 0; padding: 0 12px 8px; font-size: 11px; color: #888; }
.erpp-chat-digitando .erpp-chat-balao span { display: inline-block; width: 6px; height: 6px; margin: 0 2px; border-radius: 50%; background: #999; animation: erpp-chat-pulo 1s infinite; }
.erpp-chat-digitando .erpp-chat-balao span:nth-child(2) { animation-delay: .15s; }
.erpp-chat-digitando .erpp-chat-balao span:nth-child(3) { animation-delay: .3s; }
@keyframes erpp-chat-pulo { 0%, 60%, 100% { opacity: .3; } 30% { opacity: 1; } }
@media (max-width: 480px) {
    .erpp-chat { bottom: 12px; }
    .erpp-chat-direita { right: 12px; }
    .erpp-chat-esquerda { left: 12px; }
    .erpp-chat.aberto .erpp-chat-janela { position: fixed; inset: 0; width: 100vw; max-width: none; height: 100vh; max-height: none; border-radius: 0; }
}